What if I have a complaint?
We hope we'll never give you cause to complain. But if you want to, you can contact us at:
AJ Bell Youinvest
4 Exchange Quay
Tel: 0345 54 32 600
If you’re not satisfied with our response, you can refer your complaint to the Financial Ombudsman Service, free of charge at:
Financial Ombudsman Service
Tel: 0300 123 9123
The Financial Conduct Authority has laid down clear procedures about how complaints should be handled, and as a regulated firm we adhere to these proceedings. Making a complaint will not affect your right to take legal proceedings.