How to keep your investments safe

Security centre

Cyber security and the Russia-Ukraine conflict
AJ Bell takes cyber security extremely seriously. We have a range of sophisticated defence measures in place, and our experienced team monitors these systems 24/7 to ensure we’re up to date with the latest intelligence on cyber threats.
We’re confident in our security measures, but don’t take anything for granted and remain particularly vigilant at this moment of heightened risk.

Your security is important to us and we take it very seriously. We want you to be able to invest with us safe in the knowledge that you and your money are protected. To make sure of this, we have a number of features and controls.

We need your help too in making sure that you are protected – by understanding the threats and following simple steps you can help make sure that your account details and assets are secure. You will find information about all areas of security and fraud prevention by navigating the menu on the left.

If you think that the security of your AJ Bell Youinvest account has been compromised in any way or have any concerns, then please contact us. We will investigate the problem immediately and work to resolve any issues.

Security tips
  • Do not open an email attachment you are not expecting or that looks suspicious
  • Never tell anyone your full password or other security details
  • Don’t feel forced to make quick decisions about your pension
  • Don’t provide any personal details unless you have checked the company is legitimate
  • Keep your anti-virus software up to date

Security tips

  • Do not open an email attachment you are not expecting or that looks suspicious
  • Never tell anyone your full password or other security details
  • Don’t feel forced to make quick decisions about your pension
  • Don’t provide any personal details unless you have checked the company is legitimate
  • Keep your anti-virus software up to date