I’ve been asked to verify my bank details. Why? And how do I do it?

When you request a withdrawal from your AJ Bell Youinvest account, we’ll sometimes ask you to verify your bank details. This will typically happen the first time you make a withdrawal, or after you’ve changed your bank account details. We do this to protect you from fraud – by making sure the bank details are yours. 

To verify your bank details, just send a copy of your bank statement to administration@youinvest.co.uk. The email will need to come from the email address that is registered to your AJ Bell Youinvest account.

You can scan a copy of your statement and save it as a PDF, or if you have online banking you can download a PDF statement. For security, we can’t accept photographs of your bank statement. You can also send a paper statement to our postal address:

AJ Bell Youinvest
4 Exchange Quay
Salford Quays
M5 3EE

Once we’ve received your bank statement and confirmed your details, we’ll let you know by email. You’ll then be free to request withdrawals through your online account.