Will I always get a quote when I try to place a deal?
For shares, whether you get an online quote can depend on the investment you’re trying to buy or sell, and on the liquidity or volume of shares dealt each day on the exchange. You’ll get an online quote for the vast majority of deals. But if your order is for a relatively high value in a mid- or small- cap company, you may not always get a quote – or you may get a quote outside the current market buy or sell price (this is known as depth pricing).
If you don’t get an online quote, you can call our dealing services team on 0345 54 32 600. We can help you place your deal online, or carry it out for you over the phone (our telephone dealing charge will apply).
Online quotes state the best price available for the investment at that time, based on the size of orders on the exchange order book. Before you accept an order, have a look at the quoted price, and make sure you’re happy with it.
How the shares quote process works
Learn more about how we generate prices, what you should when quotes are not available, limit orders and how market volatility impacts quotes.