If my deal is too large to complete online, what should I do?
When you place a deal online, you'll receive an online quote from a Retail Service Provider (“RSP”). However, RSPs will only provide a quote for deals up to a certain size. If your deal is too large, you'll receive a message asking you to call our dealing services team on 0345 54 32 600. We'll take the details of your deal over the phone and pass them to our dealers who will contact the RSPs directly and get the best price for you.
You may be tempted to complete your deal online by entering multiple smaller deals – generally this isn't a good idea as you're unlikely to get a better price than if the deal had been completed in one go. You will have to pay multiple online dealing charges.