How do you collect charges from me?
We'll collect your charges for your SIPP, ISA or Dealing account from the available cash you have in it. So you need to make sure you have enough cash in your account to cover charges when they're due.
We collect our funds and shares custody charges monthly – usually within 20 business days of the month end. Our custody charge is based on the mid-price value of your account’s investments on the last working day of the month. Fund managers may also have their own charges, which they’ll take out of the fund itself.
Your dealing charges are included in the contract total when you buy or sell an investment.
There's no custody charge for holding cash in any of your investment accounts. Also, if you have a Cash savings hub with us, you won’t pay any charges on your savings account.
Pay your custody charges from your dealing account
If you prefer, you can pay the custody charges for all your accounts (SIPP, ISA etc) from the cash in your Dealing account. To set this up, open a Dealing account if you haven’t already, then email firstname.lastname@example.org to ask us to collect all your custody charges from your Dealing account.
This will apply to all your existing accounts with us, as well as any you go on to open in the future – so there's no need to email us your request again.