How are charges collected?

We'll collect your account charges from the cash held in that account. You need to make sure you hold enough cash in that account to cover charges when they're due.

If you have a SIPP, ISA, Lifetime ISA, Junior ISA or Junior SIPP you can choose for us to collect any custody charges using the cash in your Dealing account (if you have one). To request this, just email customermaintenance@ajbell.co.uk.

If you don't have a Dealing account, you'll need to open one first before emailing us with this request. Keep in mind this only applies to custody charges – dealing charges must be paid using the original account.