How do I cancel a Direct Debit?
If you've set up a Direct Debit to your Stocks and shares ISA, Lifetime ISA or Dealing account, it's easy to cancel it. Just log in, select ‘Regular payments’ and click ‘Cancel’ for the Direct Debit you want to stop.
There are certain types of Direct Debits you won’t be able to cancel in this way:
- Employer contributions. To cancel these, we'll need a letter from your employer
- Direct Debits for a junior account paid by someone other than the registered contact. To cancel these, you'll need to send us a secure message
- Regular payments to your SIPP. To cancel these, you’ll need to send us a secure message
If you cancel a Direct Debit in the last two working days of month, the following month's payment may still go through. For example, if you cancelled a Direct Debit on 31 May, the June payment may still be processed, meaning your cancellation wouldn't apply until July.