How do I let you know that someone has died?
To tell us that someone has died, you can either call our Customer services team on 0345 54 32 600, or write to us at the address below. When calling us, you’ll need to answer some security questions about the deceased, such as their name, address and National Insurance number.
We’ll also need to see the original death certificate once you have it – we’ll return it to you as soon as possible.
AJ Bell Youinvest
4 Exchange Quay