Firstly it is important that you read the terms and conditions of our Dealing Account.
You can only apply for our Dealing Account online.
Our Dealing Account offers an enormous range of investment opportunities, including a huge range of funds.
Yes, you are able to open a dealing account in two joint names. Please see the Joint dealing account application form for more details.
No. You must be over 18 to hold a Dealing Account.
Only one Dealing Account may be held per person.
Yes, you are able to open a dealing Account on behalf of a Bare trust e.g. for a child, or open a dealing account for a UK registered pension scheme set up under trust (we do not offer accounts for limited companies). For a Bare trust please see the Bare trust dealing account application form for more details. The trustees of a UK registered pension schemes should see the Dealing account application form for registered pension schemes, set up under trust for more details.
Yes, you are able to designate a dealing account for a specific purpose e.g. a holiday fund or college fees. Please see the Designated dealing account application form for more details.
No. A Dealing Account may not be opened in the name of an investment club.
If you have forgotten your username please call our customer services team on 0845 54 32 600 (lines are open 8am to 5pm Monday to Friday). If you have forgotten your password or the answers to your security question please click on the links in the login screen and follow the instructions to reset your password or choose a new security question.
For a single lump sum investment, the minimum is £500. There isn’t a minimum for a regular monthly investment made by Direct Debit.
To buy or sell the investments in your dealing account, you need to login to your dealing account. From your ‘My accounts’ page, select ‘Dealing’ and this will access our dealing facility where you can choose to buy or sell investments within your dealing account portfolio.
Alternatively you can buy or sell your investments over the phone by calling Dealing Services on 0845 373 3479
The online dealing charge is determined by the number of deals you placed in the previous calendar month across your SIPP, ISA and Dealing Account (excluding any regular investment deals).
We charge £4.95 per online deal to either buy or sell investments when 10 deals or more were placed in the previous month and £9.95 per online deal when less than 10 deals were placed. For example, the dealing charge you pay in December will depend on the number of deals you made in November.
Telephone dealing is £29.95 per deal.
See all the charges and rates associated with our Dealing Account.
Please note that Stamp duty of 0.5% applies on all purchases (not sales) of UK quoted shares (1% for shares quoted on the Irish Stock Exchange). Stamp duty is payable on certain securities issued by UK incorporated companies where these securities are traded as CREST Depositary Interests. There is no stamp duty on purchases (or sales) of unit trusts, open ended investment companies (OEICs), exchange traded funds (ETFs), warrants and government stock.
The quickest and easiest way to pay a lump sum of money into your account is by debit card. You can also send us a cheque; this will take at least 5 working days to clear before the funds will become available. To make regular payments into your account you can set up a Direct Debit online.
To pay by debit card, set up a Direct Debit or send us a cheque, login to your account and from your ‘My accounts page’ select ‘Manage my account’.
Dealing charges will be included in the contract total when you make a deal. To place a deal, you must have enough ‘Available cash’ in your Dealing Account to cover all the costs associated with that deal.
Equity deals are processed immediately. Unit trust and OEIC deals are processed daily depending on the dealing cut off time for the fund (this varies from fund to fund). Orders received after the dealing cut off time will be executed at the next valuation dealing point, which is usually the following business day.
You can reinvest proceeds of equity sales immediately after they have been processed; proceeds of unit trust and OEIC sales can be invested as soon as a contract note is confirmed on your account, this is normally the day following the sale transaction is placed. Check your ’Available cash’ for your maximum dealing limit.
No. We don’t charge an annual management fee for having a Dealing Account.
Any dividends that you may receive from your investments will be paid into the cash account of your Dealing Account. You are then free to choose what to do with the dividend payment. You may leave in your cash account, reinvest it or withdraw it from your dealing account cash account and have it paid into your nominated bank or building society account.
Yes you can.
You can set up a monthly Direct Debit which means that money will be withdrawn from your bank account and paid into your Dealing Account cash account on the same day each month. You can then invest these monies as you wish.
To set up a Direct Debit you need to login to your dealing account, select ‘Manage my account’ from your ‘My accounts’ page and then select ‘Make a regular payment’ and follow the online process.
Yes you can.
Our regular investment service allows you to invest every month in a wide range of
investment opportunities, including the FTSE 350, selected funds in our funds universe and selected investment trusts, ETFs and ETCs.
Setting up a regular investment is simple and once we have received your instruction, we will automatically make your deals on the 10th calendar day of each month (or the next working day).
Obviously for us to make your deals, there must be sufficient money in your cash account to pay for them. If there isn’t, we won’t make your deals on that given month and will try again the next month.
You are also able to amend your regular investment instructions up until midnight on the 9th calendar day of each month (or midnight on the day before the regular investment dealing day).
The current rates of interest paid can be seen using this link.
The time it takes to complete the transfer of your investments from another provider to us can vary due a number of factors including:
- The type of investments that are being transferred. As a guide, cash will take 2 weeks, equities 4-6 weeks, funds 6-8 weeks and foreign holdings 10-12 weeks
- The time it takes your current provider to respond to our requests
- All documentation needed by us or your current provider being completed correctly
- The possibility of you still having to pay fees to your current provider, including closure and administration fees.
You can transfer shares held in a nominee account with another provider into your Dealing Account.
We can accept the transfer of foreign stocks if these are held electronically by another broker. To transfer shares into an existing Dealing Account you will need to complete a transfer form.
If you don’t already have a Dealing Account with us then you will need to apply for one. Once you have setup your Dealing Account you can make a request to transfer in by using the ‘Move an existing dealing account to us’ option under ‘Manage my Dealing Account’ when you log into your account.
No. You are only able to transfer shares held in your single name into your Dealing Account.
No you can't.
Yes, you can give permission for a member of your family to act as an Account Lead, this means they will have either ‘view only’ or ‘dealing’ access to any accounts you have with us. Please see the Family Linking application form for more details.
Yes, you can appoint a Representative who is not a member of your family to have either ‘view only’ or ‘dealing’ access to any accounts you have with us. Please see the Representative instruction form for more details.
We will provide you with an annual statement for your dealing account. We will send you a secure message informing you that your statement is available to view and download from your document store. Your document store is within the ‘Administration’ section of the dealing site.
Yes. Shortly after 5th April each year, we will send you a secure message to inform you that your tax certificate is available to view and download from your document store. Your document store is within the administration section of the dealing site.
You can withdraw cash from the cash account of your Dealing Account and have it paid into the bank or building society account you have nominated. You can do this by logging into your account and selecting ‘Manage my dealing account’. You can then use the ‘Cash movement’ facility to withdraw cash to your nominated account.
You should receive the funds into your nominated bank account within 5 working days.
Yes. Our regular withdrawal facility allows you to withdraw an amount of money on a regular basis (e.g. monthly, quarterly, half yearly and annually). You can do this by completing our Dealing Account cash withdrawal form and returning it to us.
Yes you can. You can move cash held in the cash account of your Dealing Account into the cash accounts of either an ISA or a SIPP. To do this, you need to login securely into your dealing account and select ‘Manage my account’ from ‘My accounts’. You can then use the ‘Cash movement’ facility to move cash into the other accounts you hold with us.
You can transfer out the value of your dealing account to another broker at any time.
The transfer can be in the form of a cash payment, in which case you will have to sell all the investments held in your Dealing Account before the transfer is completed, or you may be able to transfer them in their existing form (known as an ‘in specie’ transfer).
If you decide to transfer out the full value of the investments in your dealing account then we will treat this as an account closure. If at a later date you would like to invest in a Dealing Account again, then you will need to complete a new application online.
Please see our Dealing Account charges and rates.
Please see our Dealing Account terms and conditions.
Yes. The Financial Services Compensation Scheme (FSCS) has been set up to deal with compensation, if firms are unable to meet claims made against them.
For bank deposits the maximum claim that could be made by your dealing account is £85,000.
Further information about the compensation arrangements is available from the Financial Services Compensation Scheme at www.fscs.org.uk.
No, We are not authorised to provide any advice on tax or financial services related matters.
If you need any advice then you must contact a suitably qualified financial adviser. Your adviser will give you details about the cost of advice.
Our 'Can we help?' page gives you all the details of how to contact us by email, phone or post.
Customer satisfaction is very important to us and if you do have any cause to complain about the services provided there are clear procedures laid down by the Financial Conduct Authority to ensure that your complaint is dealt with fairly. Please contact us in the first instance at
|AJ Bell Youinvest
Tel: 0845 54 32 600
Fax: 0845 54 32 601
If you are not satisfied with our response, you may refer your complaint to
|The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
Tel: 0845 080 1800
Making a complaint will not affect your right to take legal proceedings.
AJ Bell Securities Limited is the provider of the Dealing Account and is responsible for the day to day administration and management of your account.
AJ Bell Securities Limited is part of AJ Bell, one of the largest providers of low cost, online investment platforms and stockbroker services in the UK, with assets under administration exceeding £22 billion and more than 95,800 clients.
AJ Bell Securities Limited is a member of the London Stock Exchange and is authorised and regulated by the Financial Conduct Authority.
To change your address, you need to login to your Dealing Account and from your account summary page, select ‘Update my personal details’ and on this page you will be able to change your address.
To change your contact details, you need to login to your Dealing Account and from your account summary page, select ‘Update my personal details’ and on this page you will be able to change your contact details.
Yes, share certificates registered in your own name can be transferred into your Dealing Account, free of charge. Before doing so, you will need to have opened a Dealing Account. The CREST transfer form can be downloaded from either our useful forms section or within our dealing website under the Administration tab. Simply follow the guidance notes to complete the transfer. Once complete, please send the transfer form(s) and your share certificates to the address shown on the guidance notes.